We are no longer experiencing SMS delivery delays when sending messages to multiple U.S. carriers via a subset of Twilio long codes. This incident has been resolved.
Posted Sep 13, 2021 - 15:06 PDT
Update
We are observing recovery in SMS delivery delays when sending messages to multiple U.S. carriers via a subset of Twilio long codes. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Posted Sep 13, 2021 - 14:49 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to multiple U.S. carriers via a subset of Twilio long codes. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 13, 2021 - 12:50 PDT
Update
We are still experiencing intermittent SMS delivery delays when sending messages to multiple U.S. carriers via a subset of Twilio long codes. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Sep 13, 2021 - 11:29 PDT
Update
We are experiencing intermittent SMS delivery delays when sending messages to multiple U.S. carriers via a subset of Twilio long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Sep 13, 2021 - 10:38 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays when sending via U.S. long codes to multiple U.S. carriers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Sep 13, 2021 - 10:15 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America).