Twilio Services
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        System Metrics

        SMS Delivery Report Delays to Globe Network in Philippines

        Incident Report for Twilio

        Monitoring

        We are observing recovery in delivery report delays to the Globe Network in the Philippines. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 08, 2025 - 22:51 PST

        Update

        We are continuing to experience delays in receiving message delivery reports to the Globe Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 08, 2025 - 21:26 PST

        Investigating

        We are experiencing delays in receiving message delivery reports to the Globe Network in the Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 08, 2025 - 20:30 PST
        This incident affects: CARRIER NETWORK (SMS, APAC).