Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Report Delays From a Subset of Shortcodes to Multiple Networks in US
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS delivery report delays when sending from a subset Twilio short codes to multiple networks in the US. This incident has been resolved.
Update
We are observing recovery in MMS delivery report delays when sending from a subset Twilio short codes to multiple networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in MMS delivery report delays when sending from a subset Twilio short codes to multiple networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still observing delays in receiving MMS delivery reports to multiple networks in USA from a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update in the next 4 hours or as soon as we have more information.
Update
We are still observing delay in receiving MMS delivery reports to multiple networks in USA from a sub-set of short code. Our engineering team has been alerted and is actively investigating. We will update in the next 2 hours or as soon as we have more information.
Investigating
We are observing delay in receiving MMS delivery reports to multiple networks in USA from a sub-set of short code. Our engineering team has been alerted and is actively investigating. We will update in the next 1 hour or as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Delivery Notifications & Status Callbacks, MMS Delivery Notifications & Status Callbacks).