Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Dialog Network in Sri Lanka

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS Delivery Delays to Dialog Network in Sri Lanka. This incident has been resolved.
        Posted Apr 14, 2024 - 15:12 PDT

        Monitoring

        We are observing recovery in SMS Delivery Delays to Dialog Network in Sri Lanka. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 14, 2024 - 13:17 PDT

        Update

        We are experiencing SMS Delivery Delays to Dialog Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 14, 2024 - 12:27 PDT

        Investigating

        Our monitoring systems have detected a potential issue With SMS Delivery Delays to Dialog Network in Sri Lanka . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Apr 14, 2024 - 12:21 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).