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        Issue with Inbound Voice Calls to United Kingdom Toll Free Numbers

        Incident Report for Twilio

        Resolved

        We have resolved the issue impacting Toll Free Inbound Calls in the UK. The issue occurred between 13:33 BST (12:33 UTC) and 14:36 BST (13:36 UTC).
        Posted Oct 21, 2016 - 06:52 PDT

        Identified

        We have identified an issue with our carrier partner impacting approximately 38% of Toll Free Inbound Calls in the UK starting at 13:33 BST (12:33 UTC). Next update in 30 minutes.
        Posted Oct 21, 2016 - 06:41 PDT

        Investigating

        We are investigating an issue with inbound voice calls to United Kingdom Toll Free numbers. Next status update in 30 minutes.
        Posted Oct 21, 2016 - 06:20 PDT
        This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).
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