Transcriptions are operating normally at this time. Some transcriptions created between 1:00pm PST on 2015-12-30 and 3:30pm PST on 2015-12-30 are delayed. We are continuing to monitor delayed transcriptions.
Posted Dec 30, 2015 - 17:15 PST
Monitoring
Transcriptions are operating normally at this time. Some transcriptions created between 1:00pm PST on 2015-12-30 and 3:30pm PST on 2015-12-30 are delayed.
Posted Dec 30, 2015 - 15:51 PST
Update
We continue to work to resolve the issue with our transcription service. We apologize for the inconvenience.
Posted Dec 30, 2015 - 15:04 PST
Identified
We are experiencing a temporary delay in processing transcriptions. Some customers may see TranscriptionStatus as ‘failed.' However all transcriptions will be processed and customers will receive the text of the transcription as they become available.
Posted Dec 30, 2015 - 13:48 PST
Investigating
We are currently investigating an issue which is causing transcriptions to fail.
Posted Dec 30, 2015 - 13:30 PST
This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).