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        Error When Creating Japan Regulatory Bundle

        Incident Report for Twilio

        Resolved

        The issues affecting Regulatory Bundles for Japan and Mobile Bundles for Malaysia, Vietnam and Thailand have been resolved.
        Posted Jul 02, 2025 - 07:42 PDT

        Monitoring

        We have started seeing recovery when creating a Japan Regulatory Bundle and Malaysia, Vietnam, Thailand - Mobile Regulatory bundles. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 02, 2025 - 05:44 PDT

        Update

        We are still investigating an issue when creating a Japan Regulatory Bundle and Malaysia, Vietnam, Thailand - Mobile Regulatory bundles. Our engineers are working on the issue, and we will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jul 02, 2025 - 03:59 PDT

        Update

        We are still investigating an issue when creating a Japan Regulatory Bundle. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 02, 2025 - 02:01 PDT

        Investigating

        We are currently investigating an issue when creating a Japan Regulatory Bundle. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 02, 2025 - 01:13 PDT
        This incident affected: DEVELOPER TOOLS (Console).