Taskrouter API 500s Error

Incident Report for Twilio

Resolved

Taskrouter API 500s error has been resolved and is operating normally at this time. This incident has been resolved.

Posted Oct 31, 2023 - 23:45 PDT

Monitoring

Taskrouter APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 31, 2023 - 23:15 PDT

Investigating

We are currently investigating an intermittent 500's error from Taskrouter APIs. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 31, 2023 - 22:35 PDT

This incident affected: TaskRouter.