Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        Messaging insights may report inaccurate data for scheduled messages.
        Incident Report for Twilio
        Resolved
        Issue on Messaging Insights not returning data for scheduled messages has been resolved and Message Insights is operating normally at this time.
        Posted Jan 01, 2025 - 07:30 PST
        Update
        Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 8 hours or as soon as more information becomes available.
        Posted Jan 01, 2025 - 05:00 PST
        Update
        Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 4 hours or as soon as more information becomes available.
        Posted Jan 01, 2025 - 00:47 PST
        Monitoring
        Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 2 hours.
        Posted Dec 31, 2024 - 22:46 PST
        Investigating
        Our monitoring systems have identified a potential issue where Messaging Insights is not returning data for scheduled messages. Please rest assured that our engineering team has been alerted and is actively investigating the matter. We will update as soon as we have more information.
        Posted Dec 31, 2024 - 22:20 PST
        This incident affected: PROGRAMMABLE MESSAGING (Messaging Insights).