Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Messaging insights may report inaccurate data for scheduled messages.
Incident
Report for Twilio
Resolved
Issue on Messaging Insights not returning data for scheduled messages has been resolved and Message Insights is operating normally at this time.
Update
Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 8 hours or as soon as more information becomes available.
Update
Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 4 hours or as soon as more information becomes available.
Monitoring
Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 2 hours.
Investigating
Our monitoring systems have identified a potential issue where Messaging Insights is not returning data for scheduled messages. Please rest assured that our engineering team has been alerted and is actively investigating the matter. We will update as soon as we have more information.
This incident affected: PROGRAMMABLE MESSAGING (Messaging Insights).