Issue on Messaging Insights not returning data for scheduled messages has been resolved and Message Insights is operating normally at this time.
Posted Jan 01, 2025 - 07:30 PST
Update
Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 8 hours or as soon as more information becomes available.
Posted Jan 01, 2025 - 05:00 PST
Update
Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 4 hours or as soon as more information becomes available.
Posted Jan 01, 2025 - 00:47 PST
Monitoring
Our engineers are currently investigating the customer impact of a retroactive issue with Messaging Insights not returning data for scheduled messages. We will follow up and provide customer impact details within 2 hours.
Posted Dec 31, 2024 - 22:46 PST
Investigating
Our monitoring systems have identified a potential issue where Messaging Insights is not returning data for scheduled messages. Please rest assured that our engineering team has been alerted and is actively investigating the matter. We will update as soon as we have more information.
Posted Dec 31, 2024 - 22:20 PST
This incident affected: PROGRAMMABLE MESSAGING (Messaging Insights).