Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Voice call failures to a subset of Mexico City Twilio Numbers
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Mar 30, 2020 - 08:00 PDT
      Monitoring
      We are observing recovery in voice traffic inbound to Mexico City Twilio numbers. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
      Posted Mar 30, 2020 - 07:25 PDT
      Update
      We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.
      Posted Mar 30, 2020 - 06:02 PDT
      Investigating
      Our monitoring system has detected an issue where voice calls to a subset of Mexico City Twilio Numbers are failing, our engineers are working with our carrier partner to resolve the issue. We will post further updates as information becomes available.
      Posted Mar 30, 2020 - 05:03 PDT
      This incident affected: CARRIER NETWORK (Voice, Latin America).