In Progress Voice API Update Requests to a Subset of Calls Failed

Incident Report for Twilio

Resolved

Twilio Voice REST API was degraded for 9 minutes between 08:19 am and 08:28 AM Pacific Time on 07/30/2024. During this period of time customers may have experienced 500 error responses on API requests to update in-progress voice calls. The issue has now been resolved.

Posted Jul 30, 2024 - 08:51 PDT

Investigating

Our monitoring systems have detected a potential issue Voice API updates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 30, 2024 - 08:35 PDT

This incident affected: DEVELOPER TOOLS (REST API).