Account security Intermittent API Error To Rogers Canada

Incident Report for Twilio

Resolved

We are no longer experiencing API Error with Lookup Identity Match and Legacy Identity Match Attributes in Rogers Canada. This incident has been resolved.

Posted Oct 05, 2023 - 19:41 PDT

Update

We are still seeing recovery for intermittent API Error with Lookup Identity Match and Legacy Identity Match Attributes in Rogers Canada. We decided to continue monitoring for more 2 hours to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2023 - 17:41 PDT

Monitoring

We have started seeing recovery for intermittent API Error with Lookup Identity Match and Legacy Identity Match Attributes in Rogers Canada for the last 40 minutes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2023 - 15:48 PDT

Update

We are investigating intermittent API Error with Lookup Identity Match and Legacy Identity Match Attributes in Rogers Canada. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2023 - 15:42 PDT

Update

We are investigating intermittent API Error with Lookup Identity Match and Legacy Identity Match Attributes in Rogers Canada. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 05, 2023 - 14:42 PDT

Investigating

Our monitoring systems have detected a potential issue with account security Intermittent API Error To Rogers Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 05, 2023 - 14:33 PDT

This incident affected: CARRIER NETWORK (Lookup Identity Match, Legacy Identity MatchAndAttributes).