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        WhatsApp Messages with PDF Attachments Sent to Twilio WhatsApp Numbers Failed to be Received

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        Resolved

        Incoming WhatsApp messages with PDF attachments that were sent to Twilio WhatsApp senders failed to be received successfully from 5:55 PM on December 16th until 8:28 AM Pacific Time on December 17th. During this period of time customers may have received incoming WhatsApp PDF messages with the status marked as 'Failed' and the PDF inaccessible.

        The issue has now been resolved.
        Posted Dec 17, 2020 - 17:30 PST
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