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        APIException when purchasing certain US phone numbers

        Incident Report for Twilio

        Resolved

        The incident has been resolved. All systems are operating normally.
        Posted Sep 01, 2017 - 17:18 PDT

        Monitoring

        Our engineering team has resolved the issue. We are continuing to monitor the system.
        Posted Sep 01, 2017 - 17:12 PDT

        Investigating

        Our engineering team is currently investigating a problem with purchasing phone numbers. Customers may be receiving an error response stating: "ApiException: Unable to fetch Pricing SKU for NKU". This affects purchases of some US phone numbers. We will provide another update in 30 minutes.
        Posted Sep 01, 2017 - 16:48 PDT
        This incident affected: PHONE NUMBERS.
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