Authy SMS Delivery Failures to Russia Mobile MTS

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures on Authy SMS when sending to Russia Mobile MTS. This incident has been resolved.

Posted Dec 23, 2021 - 11:05 PST

Monitoring

We are observing a recovery from SMS delivery failures on Authy SMS when sending to Russia Mobile MTS. We are monitoring the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 23, 2021 - 09:11 PST

Update

We are still experiencing SMS delivery failures on Authy SMS when sending to Russia Mobile MTS. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 4 hour or as soon as more information becomes available.

Posted Dec 23, 2021 - 05:16 PST

Update

We are still experiencing SMS delivery failures on Authy SMS when sending to Russia Mobile MTS. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Dec 23, 2021 - 03:18 PST

Investigating

We are experiencing SMS delivery failures on Authy SMS when sending to Russia Mobile MTS. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 23, 2021 - 02:23 PST

This incident affected: CARRIER NETWORK (SMS, Europe).