Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Elevated 400s Error for Programmable Chat and Flex
Incident
Report for Twilio
Resolved
The delays with data replication related to legacy chat messaging has been resolved and Flex is operating normally at this time.
Update
The data replication delays related to legacy chat messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Identified
After monitoring for some time, we’ve seen that the issue with data replication delays related to legacy chat messaging is fully recovered. However, our engineers continue to work to ensure stability. We’ll provide another update in 1 hour or as soon as more information becomes available.
Update
We’ve seen that the issue with data replication delays related to legacy chat messaging is fully recovered. However, our engineers continue to work to ensure stability. We’ll provide another update in 30 minutes or as soon as more information becomes available.
Update
The data replication delays related to legacy chat messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours, or as soon as more information becomes available.
Update
The data replication delays related to legacy chat messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours, or as soon as more information becomes available.
Update
The data replication delays related to legacy chat messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours, or as soon as more information becomes available.
Monitoring
The data replication delays related to legacy chat messaging is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We are experiencing data replication delays related to legacy chat messaging. Customers may face errors when using Programmable Chat and Flex. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing data replication delays related to legacy chat messaging. Customers may face errors when using Programmable Chat and Flex. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with Programmable Chat. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Application Platform).