Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Outbound SMS & Voice Failures for Australian Phone Numbers
Incident
Report for Twilio
Resolved
Outbound SMS & Voice Failures for Australian Phone Numbers has been resolved, and Phone Numbers are operating normally at this time.
Update
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console. A large amount of the impacted phone numbers has been fixed and we continue working on restoring the remaining amount. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console. A large amount of the impacted phone numbers has been fixed and we continue working on restoring the remaining amount. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console and are working to deploy a fix. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 8 hours or as soon as more information becomes available.
Identified
Our engineers have identified the issue causing ported out Australia Numbers to not appear in Console and are working to deploy a fix. Outbound SMS & Voice services will be affected for impacted numbers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to investigate an issue with ported out Australia Numbers not appearing in Console. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating an issue with ported out Australia Numbers not appearing in Console. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.