SMS Delivery Delays to Tunisie Telecom and Ooredoo Network in Tunisia

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages to Tunisie Telecom and Ooredoo Network in Tunisia. This incident has been resolved.

Posted Mar 27, 2023 - 12:30 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Tunisie Telecom and Ooredoo Network in Tunisia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2023 - 11:37 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Tunisie Telecom and Ooredoo Network in Tunisia. Our Engineers are working with our carrier partner to resolve this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 27, 2023 - 10:20 PDT

Update

We are still to experience SMS delivery delays when sending messages to Tunisie Telecom and Ooredoo Network in Tunisia. Our Engineers are working with our carrier partner to resolve this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 27, 2023 - 06:20 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Tunisie Telecom and Ooredoo Network in Tunisia. Our Engineers are working with our carrier partner to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 27, 2023 - 04:20 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Tunisie Telecom and Ooredoo Network in Tunisia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 27, 2023 - 03:26 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).