Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Super SIM API returning 500 errors
      Incident Report for Twilio
      Resolved
      Elevated number of failures for provisioning operations on Super SIM has been resolved and Super SIM is operating normally at this time.
      Posted Aug 13, 2020 - 12:19 PDT
      Monitoring
      We are seeing recovery and are monitoring for any changes. We will provide another update in 2 hours or as soon as we have more information.
      Posted Aug 13, 2020 - 10:55 PDT
      Update
      We are experiencing an elevated number of failures for provisioning operations on Super SIM. Our engineering team has been alerted and is actively investigating. We will provide an update in 1 hour or as more information becomes available.
      Posted Aug 13, 2020 - 10:14 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Aug 13, 2020 - 10:00 PDT