SMS/MMS Delivery Delays and Voice Failures to T-Mobile Network in US

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery delays when sending messages and voice failures to T-Mobile Network in US. This incident has been resolved.

Posted Feb 16, 2024 - 07:31 PST

Monitoring

We are observing recovery in MMS/SMS delivery delays when sending messages and voice failures to T-Mobile Network in US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 16, 2024 - 05:32 PST

Update

We continue to investigate SMS/MMS delivery delays when sending messages to T-Mobile Network in US. We have additionally observed Voice failures to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 16, 2024 - 03:55 PST

Update

We continue to investigate SMS/MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 16, 2024 - 03:38 PST

Investigating

We are experiencing SMS/MMS delivery delays when sending messages to T-Mobile Network in US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 16, 2024 - 02:44 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America, Voice, North America).