Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. This issue is now resolved.
Posted Feb 11, 2026 - 16:09 PST
Monitoring
Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 11, 2026 - 14:19 PST
Update
We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 11, 2026 - 12:21 PST
Update
We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 11, 2026 - 10:28 PST
Update
We are continuing investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 11, 2026 - 08:10 PST
Identified
We are investigating an issue with degraded audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 11, 2026 - 07:10 PST
This incident affected: CARRIER NETWORK (Voice, Latin America).