Intermittent Issues Accessing Twilio's CDN

Incident Report for Twilio

Resolved

We are no longer experiencing intermittent HTTP 500 Error with Authy.com marketing site, Twilio's JavaScript libraries for Client, Video, and Account Security. This incident has been resolved.

Posted Jun 21, 2022 - 03:08 PDT

Monitoring

We are seeing recovering for intermittent HTTP 500 Error with Authy.com marketing site, Twilio's JavaScript libraries for Client, Video, and Account Security. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Jun 21, 2022 - 01:08 PDT

Update

We are investigating intermittent HTTP 500 error with Authy App. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 20, 2022 - 23:56 PDT

Investigating

Our monitoring systems have detected a potential issue while accessing to Authy portal authy.com Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 20, 2022 - 23:52 PDT

This incident affected: PROGRAMMABLE VIDEO (Group Rooms), PROGRAMMABLE VOICE (Client Web), and ACCOUNT SECURITY (Authy App).