Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Call Failures to China Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting calls to China phone numbers has been resolved, and the service is functioning normally at this time.
Update
Calls to China phone numbers are still facing some rejections, we are working close with our carrier partners in China in order to obtain more information about this performance, and we will continue monitoring stability of the route. We will provide another update on September 11 at 14:00 PDT Time, or a soon as more information becomes available
Update
Calls to China phone numbers are starting to recover. We will continue to monitor for system stability on an extended basis. We’ll provide another update in 2 hours or as soon as more information becomes available.
Update
Calls to China phone numbers are starting to recover. We will continue to monitor for system stability on an extended basis. We’ll provide another update in 2 hours or as soon as more information becomes available.
Update
Calls to China phone numbers are starting to recover. We will continue to monitor for system stability on an extended basis. We’ll provide another update in 2 hours or as soon as more information becomes available.
Monitoring
Calls to China phone numbers are starting to recover. We will continue to monitor for system stability on an extended basis. We’ll provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing call failures to China phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing call failures to China phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing call failures to China phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).