Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger 614-03

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS Delivery Delays to Etisalat/TeleCel/Moov in Niger 614-03. This incident has been resolved.
        Posted Dec 30, 2024 - 20:05 PST

        Update

        We continue observing recovery in SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. We will continue monitoring the service to ensure a full recovery. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 30, 2024 - 13:14 PST

        Update

        We are observing recovery in delivery report delays on SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 30, 2024 - 09:14 PST

        Monitoring

        We are observing recovery in delivery report delays on SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 30, 2024 - 06:55 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 29, 2024 - 22:32 PST

        Investigating

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 29, 2024 - 18:42 PST

        Update

        We continue to observe recovery in SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger 614-03. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 29, 2024 - 16:43 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger 614-03. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 29, 2024 - 14:43 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 29, 2024 - 09:23 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 28, 2024 - 17:30 PST

        Update

        We continue to experience SMS delivery delays when sending messages to Etisalat/TeleCel/Moov in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Dec 28, 2024 - 01:38 PST

        Update

        We are experiencing SMS delivery delays when sending messages to SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Dec 27, 2024 - 17:41 PST

        Update

        We are experiencing SMS delivery delays when sending messages to SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Dec 27, 2024 - 13:46 PST

        Update

        We are experiencing SMS delivery delays when sending messages to SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 27, 2024 - 11:47 PST

        Update

        We are experiencing SMS delivery delays when sending messages to SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
        Posted Dec 27, 2024 - 10:55 PST

        Update

        We are experiencing SMS delivery delays when sending messages to SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in [X hours] or as soon as more information becomes available.
        Posted Dec 27, 2024 - 10:51 PST

        Update

        We are experiencing SMS delivery delays when sending messages to SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in [X hours] or as soon as more information becomes available.
        Posted Dec 27, 2024 - 10:47 PST

        Update

        Our monitoring systems have detected a potential issue with SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 27, 2024 - 10:01 PST

        Update

        We are continuing to investigate this issue.
        Posted Dec 27, 2024 - 10:00 PST

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays to Etisalat/TeleCel/Moov in Niger 614-03. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 27, 2024 - 09:59 PST
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).