Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Failures to Burkina Faso Onatel

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Mar 03, 2020 - 18:05 PST

        Monitoring

        We are observing successful delivery on the Onatel network in Burkina Faso for the last 30 minutes. We will continue to monitor to ensure a full recovery.
        Posted Mar 03, 2020 - 17:41 PST

        Investigating

        We are experiencing delivery failures sending to Burkina Faso Onatel. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Mar 03, 2020 - 16:52 PST