Delayed Billed Amount Reporting For Programmable Wireless Usage API

Incident Report for Twilio

Resolved

The incident regarding delayed billing amount reporting with Programmable Wireless Usage APIs has been resolved and the Programmable Wireless Usage APIs are operating normally at this time.

Posted Oct 14, 2021 - 17:16 PDT

Monitoring

Billing reporting when using the Programmable Wireless Usage APIs is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Oct 14, 2021 - 16:43 PDT

Update

We continue to experience delayed bill amount reporting with Programmable Wireless Usage APIs. Customers querying Usage records via the Usage APIs may experience inconsistent results with the billed amount values returned. This is only affecting the reported period for the month of October. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 14, 2021 - 15:36 PDT

Update

We continue to experience delayed bill amount reporting with Programmable Wireless Usage APIs. Customers querying Usage records via the Usage APIs may experience inconsistent results with the billed amount values returned. This is only affecting the reported period for the month of October. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 14, 2021 - 07:36 PDT

Update

We continue to experience delayed bill amount reporting with Programmable Wireless Usage APIs. Customers querying Usage records via the Usage APIs may experience inconsistent results with the billed amount values returned. This is only affecting the reported period for the month of October. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 14, 2021 - 03:54 PDT

Update

We continue to experience delayed bill amount reporting with Programmable Wireless Usage APIs. Customers querying Usage records via the Usage APIs may experience inconsistent results with the billed amount values returned. This is only affecting the reported period for the month of October. We will provide another update in 2 hour or as soon as more information becomes available.

Posted Oct 14, 2021 - 01:54 PDT

Investigating

We are experiencing delayed bill amount reporting with Programmable Wireless Usage APIs. Customers querying Usage records via the Usage APIs may experience inconsistent results with the billed amount values returned. This is only affecting the reported period for the month of October. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 14, 2021 - 00:55 PDT

This incident affected: TWILIO PLATFORM (Billing).