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        SMS Delivery Delay to ETL Network in Laos

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted May 07, 2025 - 05:17 PDT

        Update

        We are continuing to observe recovery of SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are continuing to monitor the issue with our carrier partner to ensure it is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 07, 2025 - 03:25 PDT

        Monitoring

        We are observing recovery of SMS delivery delays when sending messages to ETL Network in Laos. Our engineers are continuing to monitor the issue with our carrier partner to ensure it is fully resolved. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 07, 2025 - 01:32 PDT

        Update

        We are continuing to experience SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 07, 2025 - 00:06 PDT

        Update

        We are experiencing SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 06, 2025 - 22:17 PDT

        Update

        We are experiencing SMS delivery delay when sending messages to ETL Network in Laos. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 06, 2025 - 21:13 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS Delivery Delay to ETL Network in Laos. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 06, 2025 - 21:12 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).