Outbound SMS Delivery Delay To Vinaphone Network in Vietnam

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Vinaphone network in Vietnam This incident has been resolved.

Posted Aug 19, 2021 - 03:26 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Vinaphone network in Vietnam. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 19, 2021 - 01:26 PDT

Update

We are continuing to work with our carrier partner to resolve outbound SMS delivery delay to Vinaphone network in Vietnam. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 19, 2021 - 01:18 PDT

Investigating

We are observing outbound SMS delivery delay to Vinaphone network in Vietnam. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2021 - 00:22 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).