SMS Delivery delays to Robi network in Bangladesh

Incident Report for Twilio

Resolved

Service has been restored fully. This incident is resolved.

Posted Oct 31, 2020 - 14:14 PDT

Monitoring

We are seeing recovery of service and are monitoring progress until service is fully restored.

Posted Oct 31, 2020 - 13:40 PDT

Update

We continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 31, 2020 - 11:46 PDT

Update

We continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 31, 2020 - 09:42 PDT

Update

We are experiencing SMS delivery delays when sending messages to Robi network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 31, 2020 - 08:48 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 31, 2020 - 08:47 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).