Intermediate SMS non delivery to Telenor Pakistan Network (410-06) starting starting 11:32 UTC, February 5

Incident Report for Twilio

Resolved

This incident was resolved and traffic is fully restored.

Posted Feb 05, 2020 - 08:03 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 05, 2020 - 07:30 PST

Monitoring

The service is restored and traffic is flowing as per usual. We are still monitoring to make sure this is fully resolved.

Posted Feb 05, 2020 - 07:30 PST

Investigating

Intermediate SMS non delivery to Pakistan starting starting 11:32 UTC, February 5

Our monitoring systems detected a delivery degradation of SMS to Telenor Pakistan Network (410-06).
Messages are reaching intermittently. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 05, 2020 - 06:50 PST

This incident affected: CARRIER NETWORK (SMS, APAC).