SMS Delivery Delays and Failure to Fastweb Network In Italy

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failure when sending messages to Fastweb network in Italy. This incident has been resolved.

Posted Jan 15, 2024 - 08:53 PST

Monitoring

We are observing an improvement on SMS delivery delays and failure when sending messages to Fastweb network in Italy. Our engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.

Posted Jan 15, 2024 - 06:59 PST

Update

We are still experiencing SMS delivery delays and failure when sending messages to Fastweb network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 15, 2024 - 04:30 PST

Update

We are experiencing SMS delivery delays and failure when sending messages to Fastweb network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 15, 2024 - 02:40 PST

Investigating

We are experiencing SMS delivery delays and failure when sending messages to Fastweb network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 15, 2024 - 01:51 PST

This incident affected: CARRIER NETWORK (SMS, Europe).