Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Subset of Customers Unable To Access Flex Insights Historical Reports
Incident
Report for Twilio
Resolved
Accessing Flex historical reports is operating normally at this time.
Monitoring
401 errors accessing Flex Insights historical reports for a subset of customers is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Update
We are continuing to investigate 401 errors accessing Flex Insights historical reports for a subset of customers. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are continuing to investigate 401 errors accessing Flex Insights historical reports for a subset of customers. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to investigate 401 errors accessing Flex Insights historical reports for a subset of customers. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate 401 errors accessing Flex Insights historical reports for a subset of customers. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are investigating 401 errors accessing Flex Insights historical reports for a subset of customers. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
We've become aware of a potential issue with a subset of customers accessing Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Insights).