We are no longer experiencing SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. This incident has been resolved.
Posted Dec 16, 2024 - 22:16 PST
Monitoring
We are observing recovery in SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 16, 2024 - 20:23 PST
Update
We are experiencing SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 16, 2024 - 19:50 PST
Investigating
We are experiencing SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in one hour or as soon as more information becomes available.
Posted Dec 16, 2024 - 18:54 PST
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS, Latin America, SMS, APAC, SMS, Middle East & Africa) and Sender ID.