Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
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      System Metrics
      SMS Delivery Failures to Multiple Countries via Longcodes & Pre-Registered Sender ID
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. This incident has been resolved.
      Posted Dec 16, 2024 - 22:16 PST
      Monitoring
      We are observing recovery in SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 16, 2024 - 20:23 PST
      Update
      We are experiencing SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 16, 2024 - 19:50 PST
      Investigating
      We are experiencing SMS delivery failures to multiple countries via long codes & pre-registered sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in one hour or as soon as more information becomes available.
      Posted Dec 16, 2024 - 18:54 PST
      This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS, Latin America, SMS, APAC, SMS, Middle East & Africa) and Sender ID.