MMS Delivery Delays to Verizon Wireless in United States of America via Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS Delivery Delays to Verizon Wireless in United States of America via Subset of Shortcodes. This incident has been resolved.

Posted Sep 18, 2025 - 13:54 PDT

Update

We are observing recovery in MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 18, 2025 - 09:43 PDT

Monitoring

We are observing recovery in MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 18, 2025 - 07:50 PDT

Update

Our engineers have identified recovery for MMS delivery delays to T-Mobile Network in the US. We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 20 hours or as soon as more information becomes available.

Posted Sep 18, 2025 - 00:21 PDT

Update

Our engineers have identified recovery for MMS delivery delays to T-Mobile Network in the US. We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Sep 17, 2025 - 21:33 PDT

Update

Our engineers have identified recovery for MMS delivery delays to T-Mobile Network in the US. We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 17, 2025 - 05:33 PDT

Update

We have identified recovery for MMS Delivery to T-Mobile Network in the US; We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 21:54 PDT

Update

We have identified recovery for MMS Delivery to T-Mobile Network in the US; We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 18:17 PDT

Update

We have identified recovery for MMS Delivery to T-Mobile Network in the US; We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 15:53 PDT

Identified

We have identified recovery for MMS Delivery to T-Mobile Network in the US; We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 16, 2025 - 14:41 PDT

Update

We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 13:00 PDT

Update

We continue to experience MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 08:48 PDT

Update

We are still experiencing MMS delivery delays to Verizon Wireless in the United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 16, 2025 - 06:48 PDT

Investigating

We are experiencing MMS delivery delays to Verizon Wireless in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 16, 2025 - 05:48 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).