SMS Delivery Failures to Globe Telecom in Philippines

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Globe Telecom in Philippines. This incident has been resolved.

Posted Dec 24, 2020 - 02:10 PST

Monitoring

We are observing successful SMS delivery to Globe Telecom in Philippines. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 24, 2020 - 00:41 PST

Update

We are still experiencing delivery failures sending to Globe Telecom in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 23, 2020 - 22:51 PST

Investigating

We are experiencing delivery failures sending to Globe Telecom in Philippines. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 23, 2020 - 21:51 PST

This incident affected: CARRIER NETWORK (SMS, APAC).