Flex Insights Historical Reporting Platform Outage

Incident Report for Twilio

Resolved

We are no longer experiencing an outage with our Flex Insights Historical Reporting platform. This incident has been resolved.

Posted Oct 29, 2025 - 13:18 PDT

Update

We are currently experiencing an outage with our Flex Insights Historical Reporting platform due to an issue with our BI vendor. We will provide further updates in 1 hour or as they become available.

Posted Oct 29, 2025 - 12:19 PDT

Investigating

We are currently investigating an issue with Flex Insights. We will provide another update in 1 hour or as soon as more information is available.

Posted Oct 29, 2025 - 12:15 PDT

This incident affected: FLEX (Flex Insights).