We are no longer experiencing delays in SMS log availability via Console and API. This incident has been resolved.
Posted Jun 15, 2021 - 19:42 PDT
Update
We have implemented a fix and are monitoring recovery for the issue that is causing delays for SMS log availability. We expect to provide an update within two hour.
Posted Jun 15, 2021 - 18:55 PDT
Monitoring
We have implemented a fix and are monitoring recovery for the issue that is causing delays for SMS log availability. We expect to provide an update within one hour.
Posted Jun 15, 2021 - 17:55 PDT
Update
We are continuing to investigate this issue that is causing delays for SMS log availability. Our engineers are investigating and we expect to provide an update within one hour.
Posted Jun 15, 2021 - 17:00 PDT
Update
We are continuing to investigate this issue.
Posted Jun 15, 2021 - 16:39 PDT
Update
We have received reports of SMS logs being delayed before they are available in the console and via the REST API. Our engineers are investigating and we expect to provide an update within the next 30 minutes.
Posted Jun 15, 2021 - 16:30 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS log delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jun 15, 2021 - 16:18 PDT
This incident affected: PROGRAMMABLE MESSAGING (SMS).