Degraded Service For Inbound Calls To Brazil

Incident Report for Twilio

Resolved

All numbers in Brazil are operating normally at this time.

Posted Dec 21, 2016 - 04:55 PST

Monitoring

Incoming calls from our automated monitoring systems began connecting successfully to numbers in Brazil. We will continue monitoring.

Posted Dec 21, 2016 - 04:49 PST

Investigating

Our automated monitoring has identified an issue preventing incoming calls from connecting to many of our phone numbers in Brazil. We are working with our carrier partners to resolve the issue as quickly as possible.

Posted Dec 21, 2016 - 04:40 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).