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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
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      SMS Delivery Failures on Brazil Claro
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery failures to Brazil Claro. This incident has been resolved.
      Posted Oct 15, 2020 - 09:41 PDT
      Monitoring
      We are observing successful SMS delivery to Brazil Claro for the last 15 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 15, 2020 - 08:02 PDT
      Update
      We are continuing to experience delivery failures sending to Brazil Claro from Brazil (+55-prefix) numbers. Our engineers continue working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Oct 15, 2020 - 02:57 PDT
      Update
      We are continuing to experience delivery failures sending to Brazil Claro from Brazil (+55-prefix) numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Oct 14, 2020 - 16:52 PDT
      Update
      We are continuing to experience delivery failures sending to Brazil Claro from Brazil (+55-prefix) numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Oct 14, 2020 - 12:45 PDT
      Update
      We are continuing to experience delivery failures sending to Brazil Claro from Brazil (+55-prefix) numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Oct 14, 2020 - 10:47 PDT
      Investigating
      We are experiencing delivery failures sending to Brazil Claro from Brazil (+55-prefix) numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Oct 14, 2020 - 09:47 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).
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