Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Call Failures to Subset of Portugal Twilio's Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting call failures to a subset of Twilio Portugal phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for call failures to a subset of Twilio Portugal phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We keep observing call failures to a subset of Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We keep observing call failures to a subset of Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We keep observing call failures to a subset of Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing call failures to a subset of Twilio Portugal phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with call failures to subset of Portugal Twilio's phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Europe).