Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Failure to Multiple Networks in France via a Subset of Twilio Numbers

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to multiple networks in France via a subset of Twilio numbers. This incident has been resolved.
        Posted Feb 25, 2025 - 18:32 PST

        Monitoring

        We are observing successful SMS delivery failures to multiple networks in France via a subset of Twilio numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 25, 2025 - 16:40 PST

        Update

        We are experiencing SMS delivery failures to multiple networks in France via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 25, 2025 - 15:42 PST

        Investigating

        We are experiencing SMS delivery failures to multiple networks in France via a subset of Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 25, 2025 - 15:40 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).