SMS Delivery Delays between Twilio Short Codes and Enflick US Devices

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays on Enflick US. This incident has been resolved.

Posted May 08, 2020 - 20:39 PDT

Monitoring

We are observing successful delivery for Twilio's US Short Codes to Enflick US. We will continue to monitor to ensure a full recovery.

Posted May 08, 2020 - 19:32 PDT

Update

We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as we have additional information.

Posted May 08, 2020 - 18:31 PDT

Investigating

Messages from Twilio's US Short Codes to Enflick US are pending final delivery status and are currently delayed. Delays are impacting messages from Enflick to Twilio Short Codes also.

Posted May 08, 2020 - 17:33 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).