Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound SMS Delivery Delays to a Subset of Twilio Philippines Phone Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. This incident has been resolved.
      Posted Jun 05, 2023 - 05:41 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 05, 2023 - 04:12 PDT
      Update
      We continue to experience inbound SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 04, 2023 - 18:13 PDT
      Update
      We are continuing to investigate this issue.
      Posted Jun 04, 2023 - 18:10 PDT
      Update
      We continue to experience inbound SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
      Posted Jun 04, 2023 - 15:23 PDT
      Update
      We continue to experience inbound SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Jun 03, 2023 - 23:33 PDT
      Update
      We continue to experience inbound SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jun 03, 2023 - 15:33 PDT
      Update
      We continue to experience inbound SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jun 03, 2023 - 11:41 PDT
      Update
      We are still experiencing inbound SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 03, 2023 - 09:45 PDT
      Investigating
      We are experiencing inbound SMS delivery delays when sending messages to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 03, 2023 - 08:41 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).