Outbound SMS Delivery Delays to Glo Mobile Network in Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Glo Mobile network in Nigeria. This incident has been resolved.

Posted Dec 20, 2021 - 13:19 PST

Update

We are experiencing outbound SMS Delivery Delays to Glo Mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 20, 2021 - 11:38 PST

Update

We are experiencing outbound SMS Delivery Delays to Glo Mobile Network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 20, 2021 - 10:39 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery to Glo Mobile network in Nigeria. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 20, 2021 - 10:35 PST