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        Programmable Messaging Status Callbacks Delayed

        Incident Report for Twilio

        Resolved

        We are no longer experiencing status callback delays for the Programmable Messaging API. This incident has been resolved.
        Posted Jul 27, 2021 - 10:22 PDT

        Monitoring

        We are observing recovery for the issue affecting status callback delays for the Programmable Messaging API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jul 27, 2021 - 09:54 PDT

        Update

        We are currently investigating status callback delays for the Programmable Messaging API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 27, 2021 - 09:27 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Messaging Callbacks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jul 27, 2021 - 09:14 PDT
        This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS, Messaging Channels, Messaging Insights).