Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      MMS Delivery Delays to Verizon in the United States
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays or failures when sending messages to Verizon in the United States. This incident has been resolved.
      Posted Nov 10, 2023 - 08:25 PST
      Monitoring
      We are observing an improvement on SMS Delivery Delays to Verizon in the United States. Our engineers are now monitoring the issue. We will provide another update in 2 hours or as soon as more information is available
      Posted Nov 10, 2023 - 06:30 PST
      Update
      We continue to experience MMS delivery delays when sending messages to Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 09, 2023 - 23:46 PST
      Update
      We continue to experience MMS delivery delays when sending messages to Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 09, 2023 - 19:46 PST
      Update
      We are still experiencing MMS delivery delays when sending messages to the Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 09, 2023 - 17:46 PST
      Investigating
      We are experiencing MMS delivery delays when sending messages to the Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 09, 2023 - 16:47 PST
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).