MMS Delivery Delays to Verizon in the United States

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays or failures when sending messages to Verizon in the United States. This incident has been resolved.

Posted Nov 10, 2023 - 08:25 PST

Monitoring

We are observing an improvement on SMS Delivery Delays to Verizon in the United States. Our engineers are now monitoring the issue. We will provide another update in 2 hours or as soon as more information is available

Posted Nov 10, 2023 - 06:30 PST

Update

We continue to experience MMS delivery delays when sending messages to Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 09, 2023 - 23:46 PST

Update

We continue to experience MMS delivery delays when sending messages to Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 09, 2023 - 19:46 PST

Update

We are still experiencing MMS delivery delays when sending messages to the Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 09, 2023 - 17:46 PST

Investigating

We are experiencing MMS delivery delays when sending messages to the Verizon network in the United States over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 09, 2023 - 16:47 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).