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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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Outbound call failures to UK Mobile O2 network
Incident
Report for Twilio
Resolved
This incident has been resolved.
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as the information becomes available.
Investigating
We are observing some outbound call failures to O2 network destinations in UK. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Europe).
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