SMS Delivery Delay and Failures To Xphone Network in Israel

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Xphone network in Israel. This incident has been resolved.

Posted Nov 10, 2025 - 11:08 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Xphone network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2025 - 09:50 PST

Update

We continue experiencing SMS delivery delays when sending messages to Xphone network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 10, 2025 - 08:48 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Xphone network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2025 - 07:50 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).