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        Account Security API Errors over EE Network in UK

        Incident Report for Twilio

        Resolved

        The issue affecting intermittent errors with Security API over EE network in the UK has been resolved, and the service is functioning normally at this time.
        Posted Sep 17, 2024 - 19:24 PDT

        Update

        We are continuing to investigate intermittent errors with Security API over EE network in the UK. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.
        Posted Sep 17, 2024 - 17:10 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Security API over EE network in the UK. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.
        Posted Sep 17, 2024 - 16:11 PDT
        This incident affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).
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