SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to Small Networks in USA for a Subset of Short Codes. This incident has been resolved.

Posted Sep 24, 2025 - 20:12 PDT

Monitoring

We are observing recovery in SMS delivery delays to Small Networks in USA for a Subset of Short Codes.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 24, 2025 - 18:12 PDT

Update

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 24, 2025 - 07:36 PDT

Update

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 23, 2025 - 23:36 PDT

Update

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 23, 2025 - 19:13 PDT

Update

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 23, 2025 - 17:07 PDT

Update

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 23, 2025 - 16:18 PDT

Update

We continue to experience SMS Delivery Delays to Small Networks in USA for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 23, 2025 - 15:16 PDT

Investigating

We are experiencing SMS Delivery Delays to Dish Network in United States of America for a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 23, 2025 - 14:54 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).